Privacy Policy

The Automotive Shop ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit theautomotiveshopjeromeidaho.com or interact with our shop in Jerome, Idaho.

Information We Collect

We may collect the following information:

• Contact information you provide when booking an appointment, requesting an estimate, or filling out a form: name, phone number, email address, and vehicle details.
• Service records related to repairs we perform on your vehicle, including diagnoses, parts, and labor.
• Usage data automatically collected when you browse our site, such as IP address, browser type, pages visited, and referring URL. We use this to improve the site experience.

How We Use Your Information

• Schedule appointments and follow up on service.
• Provide written estimates and invoices.
• Send appointment reminders and service updates.
• Respond to inquiries and customer support requests.
• Improve our website and the services we offer.
• Comply with applicable laws and tax recordkeeping.

How We Share Your Information

We do not sell your personal information. We may share limited information with:

• Trusted service providers (booking software, payment processors, financing partners) strictly to perform services on our behalf.
• Parts suppliers or warranty providers when needed to complete a repair.
• Law enforcement or regulators when required by law or to protect our rights.

Cookies & Analytics

Our website uses cookies and similar technologies to remember your preferences and to measure aggregate traffic patterns. You can disable cookies in your browser settings; some site features may stop working as expected if you do.

Data Security

We take reasonable steps to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is 100% secure, but we treat your information with care.

Your Choices

• You can request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it.
• You can opt out of marketing communications at any time by replying STOP to a text or contacting the shop.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective" date at the top reflects the most recent revision.

Contact Us

Questions about this policy or your information? Reach out:

The Automotive Shop
2745 Tucker Ct A, Jerome, ID 83338
Phone: (208) 696-9888
Or visit our contact page.